If you're interested in transferring/porting out a Sideline number (or multiple numbers) if an employee leaves and wants to take their number with them, your Enterprise Admin may initiate the port-out process.
- Admins will need to contact our support team in order to begin the port out process. (Other Enterprise members will not be able to initiate the port out on the Admins behalf)
If you wish to cancel your Enterprise subscription after port out:
- Confirm that the port out process is completed prior to canceling
- Follow the steps in this article: How to cancel an Enterprise account
Further questions or concerns? Submit a request.