Why did I receive a charge during my free trial?

When signing up for an Enterprise account, you will receive a free 30-day trial to determine if this type of account suits your business needs. 

During the sign-up process, we ask that you enter a valid credit card to have on file. A pre-authorization fee of $19.99 will be implemented to verify that your credit card is valid, has sufficient funds, and will prevent your account from terminating.

Please Note: Although you start with a free 30-day trial, subscribing to any features or porting a number(s) in will cause your trial to end early.

If you have any further questions, please submit a request.