Sending and receiving messages works similarly on a single-user Sideline account. Except now everyone who is sharing the number will receive any messages on their own devices and have the ability to reply.
If one of your colleagues reply before you get a chance to, you will see their replies in your conversation thread. All activity is synced across everyone's devices under Team Number.
Please Note: If you are having trouble with sending or receiving text messages or picture messages, please refer to our Sideline Service Status Page first to check if there are any current texting disruptions within Sideline.
If you have further questions, please submit a request.