Team Number is a Sideline feature that will enhance your business response time, in those moments when you are unavailable to take a call. Invite your team members to share the responsibility of your business line- they'll be able to answer the calls and messages when you can't.
How it works:
Team number allows you to share a single Sideline number with multiple users for incoming calls and text messages.
- Each device will receive text messages and can reply simultaneously.
- The line will ring on all active devices and whoever answers first will be connected to the call.
Please Note: There is currently no limit on the number of members on a team, so you can add as many members as you'd like.
To activate Team Number on your Sideline account:
- Open your Sideline app
- Tap on 'Settings'
- Scroll down to 'Team Number' and click
- Follow the prompts
After you have set up Team Number for your account, please visit our Help Site article: How to send an invite for Team Number for further instruction.
If you need assistance on setting up your Team Number account, please submit a request.