If at any time you are receiving harassing messages or no longer want to be contacted by someone on your Sideline number, you can place a block via Sideline Web (or via the app).
Important: If you need to block a group conversation and/or private, restricted, or unknown numbers, please reach out to support team and we can further assist you since these types of blocks cannot be handled through the Web or app.
To place a block via Sideline Web:
- Log into Sideline Web.
- From the inbox, locate and hover over the contact or number you wish to block from your conversation list.
- Press the to display the options, then press Block Number.
- A pop-up will appear with the option to Block (pictured below).
- Confirm the block by clicking on the red 'Block' button.
If you need further assistance, please submit a request.