We want to make your Sideline experience as smooth as possible, so we offer a variety of contact options for you to contact Sideline customer service for any questions or concerns.
- Live Chat*: Start a live chat with an agent. Just locate the green 'Help' bubble floating at the bottom of your page.
- Mobile Chat*: Sideline Settings > 'Support' (iOS) or 'Get Help' (Android) > Live Chat (6-6 PT)
- Text us*: (408) 444-9124
- Submit a request: Use the submit a request form to send your request to the Sideline Support Team. The form can be found at the very top of the help center, as well as at the bottom of each article.
- Send us an email from within the app (preferred): Head over to Sideline Settings > Support > Email Support.
- Email: firstname.lastname@example.org (please include a subject line and details of your request in the body)
*Our live chat and text support hours are 6am-6pm PST Monday-Saturday
Note: We do not offer phone support at this time, but we are more than happy to assist you via the communication channels listed above. We look forward to assisting you.