If you are having a difficult time subscribing to Sideline, and have gone through the normal troubleshooting steps, you might need to contact Apple as it's possible they may have placed a block on your account. While there are a few possible reasons why Apple has flagged your account, the most common is that they have marked the transaction as possible fraud.
If Apple has marked the transaction as possible fraud, they will need to validate that you are attempting to subscribe to Sideline.
In order to resolve your issue as quick as possible, you can contact Apple support by one of the following:
- Calling directly at 1-800-275-2273
- Chat with Apple Support
- Select iTunes Store
- Purchases, Billing & Redemption
- Unable to purchase from iTunes Store
If you are still unable to subscribe after speaking with Apple, please send an email to firstname.lastname@example.org or text us at (408) 444-9124.