If you are having a difficulty subscribing to Sideline and have gone through the normal troubleshooting steps, you might need to contact Google Play as they may have placed a block on your account. While there are a few possible reasons why Google Play has flagged your account, the most common is that they have marked the transaction as possible fraud.
In order to resolve your issue as quickly as possible, you can continue to Google Play support here:
- Google Play Support for payment issues
- If you're still unable to self-heal the payment issue, click on the "Get Help" button at the bottom of the page
If you are still unable to subscribe after speaking with Google Play, please send an email to firstname.lastname@example.org or text us at (408) 444-9124 and we'll do our best to find a resolution for you.