Yes! In order for Sideline to give you perfect voice quality the app uses radio towers to transmit voice signals (same as your phone carrier) to make calls. For this purpose, we need you to register a phone number (cannot be a voIP number) as a mandatory part of the account creation process.
If you don’t have a number, you may be interested in our other application, Textfree!
If you recently got a new phone or changed your mobile number, simply login just as normal. All your account information will transfer over on its own!
Please note: Sideline is designed to be used as a second number for your mobile device and relies on your mobile service for managing communications. Therefore, you will need to use your Carrier cell phone number when registering for your account. Using a Voice over Internet Protocol (VoIP) number, or a number not associated with your device, will result in the inability to register for an account and an inferior experience as Sideline is not designed for that use case.
If you experience any trouble with this, please do not hesitate to contact us-we'd be happy to help!