This article will be a quick how-to guide to get you started using Sideline!
Once you've created your account, you'll be sent to your Inbox view
Inbox: this is where you'll find your calls and messages
Calling: call a new number, or one that you have saved to your contacts
New Message: compose a new message
Otherwise, your inbox will include all current conversations along with any missed calls.
*Since your calls go through your service provider, you can find any voicemail from within your device's call log
1.Compose a New Message
2. Enter your contacts name
3. Type your message and send!
Bonus: If you'd like to send a photo or video along with your message, tap the camera icon to the left of the text box. Here, you can choose to take a photo, video, or choose from your camera roll
When you receive a new message, the unread message will be in bolded font in your inbox. Tap on the message in your inbox to enter the conversation!
1. If you're placing a call to a saved contact, just tap on the contact icon along the top toolbar to search your contact list
2. Either type the name of your contact in the search bar, or scroll until you find the contact from your list
Once you've chosen the contact, tap on their name to enter the conversation screen - to call, tap on the phone icon in the bottom right corner
3. If you're calling a number not in your contact list, type in the number, and tap on call! Easy as that :)
To keep your Sideline voicemail and native voicemails separate, you have two options:
FORWARD CALLS TO VOICEMAIL
1. In your Sideline Settings, enable the Forward Calls to Voicemail
Anytime you receive a call to your Sideline number, the caller will be sent straight to the Sideline voicemail greeting you've set.
Create a voicemail greeting
You can now have multiple voicemails saved to your account.
A checkmark will appear next to the greeting that has been set
LET THE CALL RING THROUGH - DON'T DECLINE OR MESSAGE REPLY
When you're receiving a call to your Sideline number, your phone will show "Sideline - 14085551234" OR "Sideline - Sally" for example. Instead of declining the call, let it ring all the way through to voicemail.
If you decline the call, it's possible your carrier will pick up the call, sending it to your native voicemail instead!
For other questions about using Sideline, send us a message, or submit a request from the help site!