Porting out is simply the transfer of your Sideline number out of Sideline to another service (AT&T, Verizon, T-Mobile, etc).
If you port out your Sideline number, you will no longer have an assigned phone number on your account, and will need to choose a new another one in order to continue using Sideline.
The number you port out will become the number you use with the service provider you have ported your number out to.
Some things to mention before porting your number out:
- Do not cancel or deactivate your account just yet - porting your number out may take a couple of days depending on the time the other service provider takes to process the request. Therefore, you should wait until you have received confirmation from them that your number has successfully been ported in.
- It is required to pay a one-time fee of $19.99 to unlock the number unless originally ported into Sideline.
- If you are currently subscribed, you will need to cancel your auto-renewing subscription through your app store. Otherwise, you'll continue getting charged your monthly subscription fee.
If you have any further questions, please submit a request.