What information do I need to port my number out?

Please be aware that porting your number out means you will no longer have an active Sideline phone number. If you'd like to continue using the service, you will need to choose from our pool of available phone numbers after the transfer is complete. 

When you're ready to port your number out, go to Sideline's app Settings > 'Support' (iOS) or 'Get Help' (Android) > Port-Out Number to begin the port-out process. 

When you've chosen to Transfer Out, you'll be provided with your:

• Sideline Phone Number (Phone number available for transfer)
• PIN  
• Account Number

You will then take your Account Number and PIN to the carrier/service you're taking your number to.

If you have any further questions, please submit a request.