Once you delete a number, the number will no longer be in your Reserved Numbers pool and will become available for any future Sideline user to take on.
Please Note: This includes users outside of your team's account. If you want to keep the number for later use, but no longer want it assigned to an employee, see How to unassign a number instead.
To Delete a Number:
1. Once you’re logged into the admin portal, Click on the Numbers tab
2. Under Actions, you should see Assign with an X next to it, click on the X
3. A pop up will ask if you want to remove the number from your account. Click Yes to confirm
FYI: If you need to delete your Auto Attendant line and do not see the gray 'X', that means that the line is currently on (which prevents you from deleting the number). To do so, click the 'Auto Attendant' button, toggle the switch off (to gray), then return to the screen and click the 'X' to delete.
If you need further assistance or have any questions, please submit a request.
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