Have a number already that you'd like to use as your Sideline number? To help you out, we put together a guide for everything you'll need to successfully port your number from Magic Jack.
If you have any questions about the porting process, check out our porting FAQs.
Here's everything you'll need:
- Account Number
Login to your MagicJack account.
Click on Your Account (upper left corner) and select Account Home.
Account number and Name will be shown at top of screen.
- Contact number for Magic Jack 1(844) 866-2442
Same as Password if a six-digit number (no letters or special characters).
You must change your password to a six-digit number (no letters or special characters).
Log out of MagicJack and select Forgot password on Login page (be sure to clear out any saved password first).
They will email you a code that will allow you to change your password.
- Account Owner's Name
- If you're the only person on the account, this would be you!
- If you have a family or shared plan, the account owner's name will be in the address portion of your bill
- Billing Address
This should be the same on both accounts.
Hover over Account tab and select Mailing Address/Alternate Phone
The address selected is your Billing address.
If you receive an error code while trying to port your number in, or if you have any other questions about porting with Sideline, send us an email.