This article will be a quick how-to guide to get you started using Sideline!
Once you've created your account, you'll be sent to your Inbox view
1. Inbox: this is where you'll find your calls and messages
2. Calling: call a new number, or one that you have saved to your contacts
3. New Message: compose a new message
Otherwise, your inbox will include all current conversations along with any missed calls.
*Since your calls go through your service provider, you can find any voicemail from within your device's call log
Bonus: If you'd like to send a photo along with your message, tap the plus sign to the left of the text box. Here, you can choose to take a photo, or choose from your camera roll
When you receive a new message, the unread message will be have a green dot. Tap on the message in your inbox to enter the conversation!
3. If you're calling a number not in your contact list; tap the dial pad, type in the number, and tap on call! Easy as that :)
A green screen will appear to let you know when you're receiving a Sideline call versus a call to your mobile number.
*To personalize this, you can also add a profile picture for your contacts.
Just a glance on the screen and you know who's calling!
If you are not connected to data or do not have a contact saved in your contact list, you will only see "Incoming Sideline Call"
To keep your Sideline voicemail and native voicemails separate, you have two options:
- FORWARD CALLS TO VOICEMAIL
In your Sideline Settings, enable the "Forward Calls to Voicemail" under the Options section. Anytime you receive a call to your Sideline number, the caller will be sent straight to the Sideline voicemail greeting you've set.
- LET THE CALL RING THROUGH - DON'T DECLINE OR MESSAGE REPLY
When you're receiving a call to your Sideline number, your phone will show "Sideline - 14085551234" OR "Sideline - Sally" for example. Instead of declining the call, let it ring all the way through to voicemail.
If you decline the call, it's possible your carrier will pick up the call, sending it to your native voicemail instead! To prevent this from happening, enable “Call Announcement”.
For other questions about using Sideline, send us a message , or submit a request from the help site!