Forwarding a number to yourself or another team member

You can forward inbound calls from a reserved number (unassigned) on your account by:

1. Navigating to the Numbers tab within the admin portal.

Note: You can only forward a reserve number to a Sideline number within the same Enterprise account. You cannot forward a Sideline number out to another carrier or service.

2. Under the Forward To column in the Reserved Numbers table, click on the name of the person you would like to forward calls to.

Note: When forwarding calls, you will only be able to answer the calls from that forwarded number and not make outbound calls. You will only be able to make outbound calls from the number it is forwarded to.

If you need further assistance or have any questions, please submit a request.