Screen recordings are an excellent way to communicate problems occurring with your Sideline app, and they also help us more efficiently determine resolutions to your technical issues.
Please see below for steps on how to record your screen on your iOS device in the event that you are experiencing an issue with Sideline and want to share it with our support team.
- iOS 11 or above
To enable the screen recording feature:
- Go to Device Settings
- Open Control Center
- Open Customize Controls
- Add Screen Recording
- From the lock screen, slide up to open the Control Center
- Turn on the Screen Recording
- Start recording
- End recording when done- the video will be saved in the camera roll
Check out Apple's article on how to record your iPhone screen for a visual of these instructions.
If you need further assistance or have any questions, please submit a request.