Can I use Sideline while I'm porting my number out?

Yes, your Sideline phone number will remain active until you've successfully completed the port out process to the new Carrier.

What this means:

1. You will still have access to Sideline and will continue to receive calls and messages up until your number is successfully ported out. 
2. You can still access your call and message history/logs while the port is in process.

Note: If you wish to perform the above, you will need to choose a new Sideline number since the number you have currently is in the process of being ported out.

Important:

• During the port-out process, it is important to avoid closing your account or making any changes until your number has been successfully ported out.

After you have successfully ported your number:

• You will need to cancel your subscription through your App Store to avoid further charges.

If you have further questions, please submit a request.