Yes, your Sideline phone number will remain active until you've successfully completed the port out process to the new Carrier.
What this means:
- You will still have access to Sideline and will continue to receive calls and messages to that number until your number is successfully ported out.
- You can still access your call and message history/logs while the port is in process.
Once the port has been completed, you can still use Sideline but you will be required to choose a new Sideline number (since your old number was ported out of our service).
Important: During the port-out process, it is important to avoid closing your account or canceling your Sideline subscription until your number has been successfully ported out.
After you have successfully ported your number:
- You will need to cancel your subscription through your App Store to avoid further charges as porting your number out of Sideline does not automatically cancel your subscription.
If you have further questions, please submit a request.
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