Yes, your Sideline phone number will remain active until you've successfully completed the port out process to the new Carrier.
What this means:
- You will still have access to Sideline and will continue to receive calls and messages up until your number is successfully ported out.
- You can still access your call and message history/logs while the port is in process.
Note: If you wish to perform the above, you will need to choose a new Sideline number since the number you have currently is in the process of being ported out.
- During the port-out process, it is important to avoid closing your account or making any changes until your number has been successfully ported out.
After you have successfully ported your number:
- You will need to cancel your subscription through your App Store to avoid further charges.
If you have further questions, please submit a request.