Attention Enterprise customers: We're no longer accepting new sign-ups for Enterprise accounts as we plan discontinue the Enterprise feature set in June 2025. At that time, Admin-only accounts (one number) will convert to individual Sideline Standard accounts. Multi-number accounts (Admin + 2 or more numbers) can either port their numbers to another service or migrate to individual Sideline accounts. More information on this process will be provided to the Admin's email soon. Thank you for your understanding and loyalty over the years.
If your employee has changed their device number, please update the registered phone number so it does not negatively affect their Sideline app's calling feature.
To change the registered number:
- Log out of the app
- Log into Sideline on the new device using your Sideline number (Ignore the message to apply your personal number)
- Input your new device phone number
- A validation code will be sent to the new Carrier number to confirm
If you need further assistance or have any questions, please submit a request.
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