How to change my registered phone number for Team Number

When one or more persons on the Team Number account obtains a new mobile cell phone number, it's important to update the registered phone number on their account to prevent calling issues.

To change your registered phone number: 

For a "team of one" account:

1. Opt-out of Team Number
2. Deactivate your Team Number account
3. Create a new Sideline Account with your new cell phone number
4. Contact Support to have us assign the Sideline Team Number 

Important: All data will be lost, as you are creating a new account. 

For any team member on the account:

Have the team member that would like to change their registered number:

1. Log out of Sideline
2. Have another team member re-invite with the new cellphone number.
   • For instructions: "How to send an invite for Team Number"

Please Note: If you try to change the registered number per the normal steps, you will receive an error message. For more information, visit our Help Site article, "'Unable to invite' to Team Number error message"

If you need further assistance on changing the registered phone number on a Team Number account, please submit a request.