Can I use a VPN with Sideline?

We do support the use of a VPN (Virtual Private Network) with Sideline as we understand and respect your right to privacy. However, we have seen instances of abuse with VPNs in the past and thus some common IP addresses associated with VPN services have been blocked due to abuse-related situations. 

Having issues with Sideline while using a VPN?

If you are experiencing performance or login issues with Sideline while VPN is enabled, please turn it off.

Tip: If you can change the location of your VPN (only US and Canadian VPNs accepted) this may fix the issue, but it is not a guaranteed & permanent fix if a VPN is required while using Sideline.

If that doesn't seem to fix the issue, please follow the steps in our help site article, "Basic Troubleshooting Steps" or submit a request.