Porting your number from Google Fi

Do you have an existing number that you'd like to use as your Sideline number? To help you out, we've put together a guide for everything you'll need to successfully port your number from Google Fi.

To start the port-out process please follow the steps below to cancel your Google Fi account:

Step 1: Cancel your Google Fi service

(see Google's reference article here or follow the steps below)

1. Open the Google Fi website or app
2. In the Account tab select 'Manage plan'
3. Select 'Cancel service'
4. Note: If you see Leave plan instead of Cancel service, you'll have to leave your group plan before you can follow these steps.
5. Follow the guided steps to confirm cancellation and choose the option below: 
   • Transfer your number to another carrier

Step 2: Begin the port-in process with Sideline

After you have completed the steps above and canceled your Google Fi account:

Follow the steps outlined in: How to port your number into Sideline

The following information below will need to be inputted after you begin the port-in process as outlined in the reference article above:

• Account Number: 5 numerical digits you’ll receive after you cancel your account
• PIN: 5 numerical digits you’ll receive after you cancel your account
• Billing Telephone Number: This is the number you want to transfer.
• Account Owner's Name: This is the name associated with the Google Fi account.
• Billing Address: This is the address that is associated with the Google Fi account.

If you have questions or need further assistance, please contact support at support@sideline.com