Have you experienced a difference in the actual number of unread messages displayed in your inbox and what is being displayed as "unread" badge notifications on your Sideline app?
If so, we have a solution for you which will remove the "unread" message count seen on your Sideline app.
Please Note: This feature is available or iOS users only.
To "mark all message as read" in Sideline:
- Go to your Sideline Settings
- Tap Mark All Messages as Read
- Tap OK
If you have clicked this in error, simply tap Cancel which will route you back to your Settings.
If you need further assistance with troubleshooting notification issues, please visit our help site article, "Notification Troubleshooting" for more information, or reach out to our support team by submitting a request.