(iOS) How to "mark all messages as read" in Sideline

Have you experienced a difference in the actual number of unread messages displayed in your inbox and what is being displayed as "unread" badge notifications on your Sideline app?

If so, we have a solution for you which will remove the "unread" message count seen on your Sideline app. 

Note: This feature is available for iOS users only. 

To "mark all message as read" in Sideline: 

1. Sideline Settings
2. Tap 'Mark All Messages as Read' 
3. Tap 'OK'

If you have clicked this in error, simply tap 'Cancel' which will route you back to your Settings. 

If you need further assistance with troubleshooting notification issues, please visit our help site article: Notification Troubleshooting for further information or submit a request.