If you need to reset your password, and no longer have access to your registered phone number, then having a verified email address serves a backup to receive the password reset link.
To verify your email address:
From your app:
- Go to your Sideline Settings
- Tap Account Info
- Tap Email
- Input your email address
- Tap Save
- You will receive an email with the subject: "Verify your email"
- Click the button to continue to verify the email for your Sideline account
Please Note: If you do not receive the email, please check your spam folder.
From your desktop:
- Go to Sideline Web
- At the top right corner, click your Sideline number
- Click Account Settings
- Enter your email address
- Click Re-send verification email
- You will receive an email with the subject: "Verify your email"
- Click the button to continue to verify the email for your Sideline account
Please Note: If you do not receive the email, please check your spam folder.
If you have further questions or need assistance with verifying your email address, please submit a request.
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