How to create, send, & manage your Broadcasts

Broadcast is a feature available for Sideline Pro users who wish to "broadcast" the same message to multiple contacts at once. Below you'll find steps on how to send and create a Broadcast message using contacts and tags, along with how to manage your existing Broadcast messages.

1. How to create & send a Broadcast
2. How to verify the list of recipients
3. Editing an existing Broadcast
   • Rename
   • Add or remove recipients 
   • Delete 

For information on Broadcast message compliance, please visit: (Pro) Compliance for Broadcast messages

How to create & send a Broadcast message

Step 1: Create a new Broadcast List

1. View your Sideline inbox. 
2. Tap the compose message icon. 
3. Tap 'Broadcast' to compose a new Broadcast message.
   
   • Tip: You can also create a new Broadcast via Pro Settings > Broadcast > Create New.
4. The first time you go to send a Broadcast, an 'Understanding Broadcast Regulations' pop-up will be presented. You'll need to click 'Continue' if you agree to the terms in order to send Broadcast messages.
5. Tap 'Create' to begin drafting up a list of recipients (see below for steps on how to add recipients).

Step 2: Add recipients

Tags and/or contacts can be added to your Broadcast message. You can either search for or scroll through the tags and contacts tab to select which recipients you'd like to add.

1. From the recipient's screen, select which tags or contacts you want to add to the Broadcast.
   • A green checkmark indicates that the recipient has been added to your list successfully. 
   • As noted above, you must have the written consent of those recipients to send them marketing messages.
   • There is a max of 24 recipients per Broadcast message. A count of the number of recipients is located at the top of the screen to help you keep track. 
2. Once you've selected your recipients, tap Create.
3. From there, rename the list to help keep your Broadcast messages organized. Once complete, tap Save. 

Note: A "tag" icon is displayed next to the tag name to differentiate between a contact and a tag (example seen below).

Step 3: Create your message & send your Broadcast

1. In your newly created Broadcast, type a message into the text field. 
2. When you are satisfied with your message, tap the send arrow to send your Broadcast.

Note: After you send a Broadcast, you will see the message in your inbox with a blue 'Broadcast' under the recipients and a microphone icon. 

To verify the list of Broadcast recipients:

1. Pull up your list of current Broadcasts (Settings, tap Broadcast).
2. Select the Broadcast from the list.
3. On the "List Details" screen, you will find the current list of recipients.

Note: You can edit this list at any time by tapping Edit. (More info below.)  

Please note: Any contact that has responded to the Broadcast will then be shown in your Sideline inbox as a 1:1 conversation (not in the public Broadcast message.)

Editing an existing Broadcast

 You have the following options in regards to managing your Broadcast messages: 

1. Rename a Broadcast
2. Add or remove recipients from a Broadcast
   • Tags 
   • Contacts
3. Delete a Broadcast 

Rename a Broadcast

To rename an existing Broadcast message: 

1. Pull up your list of current Broadcasts (Settings > Broadcast).
2. Select the Broadcast you want to edit.
3. On the "List Details" screen, tap into the "Name" field and tap the 'X' button to remove the current name. 
4. Type in the new name, and when complete, press the back arrow to save.

Note: You cannot have two Broadcast messages with the same name. 

Add or Remove Recipients 

1. Pull up your list of current Broadcasts (Settings > Broadcast).
2. Select the Broadcast you want to edit.
3. On the "List Details" screen, tap Edit. 
   
   • To Add: Search or scroll to locate the recipients you wish to add (or type in a new number), select all that apply, then tap Done to save. 
   • To Remove: Tap the 'X' on the contact or tag that you wish to remove from the Broadcast list.

 FYI: You can have a max of 100 recipients per Broadcast. 

Delete

To delete an existing Broadcast list: 

1. Pull up your list of current Broadcasts (Settings > Broadcast).
2. Swipe left on the Broadcast, then tap delete.

If you have further questions in regards to the Broadcast feature, please submit a request.