The Number ID feature tries to automatically identify which phone numbers belong to whom so you can quickly save a suggested name to your contacts.
Sideline Pro integrates an external reverse phone number lookup service which helps identify who is calling you so you can screen calls accordingly.
Number ID can return one or more of the following fields:
- First Name
- Last Name
- Middle Name
- Company Name
Here's how it will be displayed in the inbox:
...and in the Contact Panel:
- Saves you time by adding a contact immediately after a call while you are on the job and on the go.
- Simplifies the process of adding new contacts into your pool of business contacts.
Please Note: The Number ID service is not 100% accurate. If the suggested name is incorrect, please follow the steps in: (Pro) How to add/approve the contact name in the Contact Panel to add the correct name to your Sideline contacts.
For more information on the Number ID feature, view our Help Site article: (Pro) How does Sideline suggest a name based on an unknown phone number?
If you have questions about the Number ID feature or want to learn more about the other benefits of Sideline Pro, please submit a request.