Sideline Pro integrates an external reverse phone number lookup service which will help business users have a higher chance of knowing who is calling them.
The feature Number ID has the ability to automatically identify which phone numbers belong to whom so you can quickly save a suggested name to your contacts.
Number ID can return one or more of the following fields:
- First Name
- Last Name
- Middle Name
- Company Name
- Saves you time by adding a contact immediately after a call while you are on-the-job and on-the-go
- Simplifies the process of adding new contacts into your pool of business contacts.
Please Note: The Number ID service is not 100% accurate. If the suggested name is incorrect, please follow the steps in: (Pro) How to add/approve the contact name in the Contact Panel to add the correct name to your Sideline contacts.
For more information on the Number ID feature, view our Help Site article: (Pro) How does Sideline suggest a name based on an unknown phone number?
If you have questions about the Number ID feature or want to learn more about the other benefits of Sideline Pro, please submit a request.