What is the Number ID feature?

The Number ID feature has the ability to automatically identify which phone numbers belong to whom so you can quickly save a suggested name to your contacts.

Sideline Pro integrates an external reverse phone number lookup service which will help you increase the chance of knowing who is calling you. 

Number ID can return one or more of the following fields: 

• First Name
• Last Name
• Middle Name 
• Company Name

Here's how it will be displayed in the inbox:

...and in the Contact Panel:

Benefits

• Saves you time by adding a contact immediately after a call while you are on-the-job and on-the-go 
• Simplifies the process of adding new contacts into your pool of business contacts. 

Please Note: The Number ID service is not 100% accurate. If the suggested name is incorrect, please follow the steps in: (Pro) How to add/approve the contact name in the Contact Panel to add the correct name to your Sideline contacts. 

For more information on the Number ID feature, view our Help Site article: (Pro) How does Sideline suggest a name based on an unknown phone number?

If you have questions about the Number ID feature or want to learn more about the other benefits of Sideline Pro, please submit a request.