What is the Number ID feature?

The Number ID feature for Pro subscribers tries to automatically identify which phone numbers belong to whom so you can quickly save a contact name with a phone number.

Sideline Pro integrates an external reverse phone number lookup service that helps identify who is calling you so you can screen calls accordingly. 

Benefits

• Saves you time by adding a contact name while you are on the job and on the go.
• Simplifies the process of adding new contacts into your pool of business contacts. 

Number ID can return one or more of the following fields: 

• First Name
• Last Name
• Middle Name 
• Company Name

Here's an example of how the suggested name will be displayed in the:

                    Inbox:                                                  Contact Details screen:

Please Note: The Number ID service is not 100% accurate. If the suggested name is incorrect, tap 'No' under the suggested name in the Contact Details Screen. From there, you can enter the correct name or leave it unsaved.

For more information on the Number ID feature, view our Help Site article: (Pro) How does Sideline suggest a name based on an unknown phone number?

If you have questions about the Number ID feature or want to learn more about the other benefits of Sideline Pro, please submit a request.