Unfortunately, Team Number accounts are not eligible for "upgrade" to Sideline Pro due to compatibility issues. If you decide that you no longer need the features with Team Number and wish to move to a Sideline Pro account, you may do so by following the steps outlined below.
To switch from a Team Number account to a Sideline Pro account:
- Close your Team Number account (see steps here)
- Important: If you wish to keep your current Sideline number, please contact us prior to moving onto the next step, and we will manually assign it to your Pro account.
- Resubscribe to an individual Sideline account (see steps for iOS here)
We are terribly sorry for any inconvenience this may cause.
If you have further questions or concerns regarding this process, please submit a request and we would be happy to assist.