Porting is a fancy term for transferring a phone number from one service provider to another.
With Sideline, you can either port an existing number into Sideline (i.e. transferring a number from AT&T to Sideline), or if you leave, you can port your number out of Sideline (i.e. transferring your number out of Sideline and to Verizon, for example).
For instructions on how to port in, choose your current carrier from the list here.
The number you port out will become the number you use with the service provider you have ported your number out to.
Note: If you port-out your Sideline number, you will no longer have an assigned phone number on your account and will need to choose a new one in order to continue using Sideline.
Before porting your number out:
- Do not cancel or close your account just yet - porting your number out may take a couple of days depending on the time the other service provider takes to process the request. Therefore, you should wait until you have received confirmation from them that your number has successfully been ported in.
- It is required to pay a one-time fee of $19.99 to unlock the number (unless originally ported into Sideline.)
- If you are currently subscribed, you will need to cancel your auto-renewing subscription through your app store. Otherwise, you'll continue getting charged your monthly subscription fee.
For instructions on how to port out, click here.
Questions? submit a request.