Attention Enterprise customers: We're no longer accepting new sign-ups for Enterprise accounts as we plan discontinue the Enterprise feature set in June 2025. At that time, Admin-only accounts (one number) will convert to individual Sideline Standard accounts. Multi-number accounts (Admin + 2 or more numbers) can either port their numbers to another service or migrate to individual Sideline accounts. More information on this process will be provided to the Admin's email soon. Thank you for your understanding and loyalty over the years.
There are three tabs within the Web Portal that the Admin has access to:
- Overview
- Numbers
- Account
Overview: This tab allows the Admin to make any payment adjustments. It includes the Admin's name, Payment Details, and Billing History.
Numbers: This tab is to manage the phone numbers. Admins can assign, un-assign, or forward Sideline numbers. They can also set up the Auto Attendant, initiate a port/transfer, or subscribe to International Calling via this tab as well.
Account: This tab includes the account information, such as the Admin's name, email address, carrier number, Sideline number, and Company address.
If you have any further questions, please submit a request.
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