Attention Enterprise customers: We're no longer accepting new sign-ups for Enterprise accounts as we plan discontinue the Enterprise feature set in June 2025. At that time, Admin-only accounts (one number) will convert to individual Sideline Standard accounts. Multi-number accounts (Admin + 2 or more numbers) can either port their numbers to another service or migrate to individual Sideline accounts. More information on this process will be provided to the Admin's email soon. Thank you for your understanding and loyalty over the years.
If you are a new employee of an Enterprise account and need to accept the invite for your new number from your Admin, please follow the instructions below.
Step 1: Download Sideline
- View & tap the text message which includes an invite link
- The link will do either of the following:
- Bring you to an instructional page: If Sideline is not currently installed on your device, you'll need to download & install Sideline (click the link in step #1 for iOS or Android)
- Open Sideline App: Sideline will open automatically if it's currently installed on your phone
Step 2: Log into Sideline
Once you've installed Sideline, you'll need to register your device with Sideline (do not create a new account) to be successfully linked to the Enterprise account.
- Tap 'Log In'
- Enter your registered phone number (the mobile number that the invite was sent to) > 'Continue'
- Ensure your device number is entered > 'Next'
- Verify your existing number: Enter the 4-digit code to verify your device's number
- Create a password (should be unique to each employee - not shared)
- Tap 'Confirm Account'
- Allow Sideline permissions on your account
- Contacts > 'OK'
- Notifications Required > 'Allow'
- Notifications > 'Allow'
If you have further questions or concerns on how Enterprise invites, please submit a request.
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