Attention Enterprise customers: We're no longer accepting new sign-ups for Enterprise accounts as we plan discontinue the Enterprise feature set in June 2025. At that time, Admin-only accounts (one number) will convert to individual Sideline Standard accounts. Multi-number accounts (Admin + 2 or more numbers) can either port their numbers to another service or migrate to individual Sideline accounts. More information on this process will be provided to the Admin's email soon. Thank you for your understanding and loyalty over the years.
If you need to change/update the registered number that is associated with the Admin you may do so by following the steps below.
Note: The process outlined below applies to "new" Admins that are not on the account currently. To change the Admin to a number that you have on the team currently, please contact us for assistance.
Instructions for the NEW Admin:
The new Admin who is not currently on the account will need to:
- Download Sideline on their device
- Tap Login
- Enter the Admin Sideline number
- Enter the current Admin's password
- Once the new Admin logs in, they will be asked to register their new personal number to the account as the Admin number.
If you have further questions or need assistance with changing the Enterprise Admin on the account, please contact us.
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