How do I cancel my Sideline Pro account?

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You have a few options when it comes to how you cancel your Pro subscription. Please review the information below to determine which method of canceling your subscription works best for you. 

1. Google Play Store on your device
2. Web
3. How to request a refund

To cancel your subscription via the Google Play Store:

1. Open the Google Play Store  on your device.
2. Tap Menu   Subscriptions.
3. Tap the subscription you want to cancel.
4. Tap Cancel subscription.
5. Follow the onscreen instructions.

To cancel your subscription via Web:

1. Visit the Google Play Store.
2. Sign in with your ID credentials.
3. Click on Subscriptions & Services on the left-hand side.
4. Your active subscriptions will be listed and you can click Manage to cancel.

Please Note: You will still have access to your Pro subscription for the remainder of your billing period.

To request a refund:

1. Visit Google's website and follow the instructions on how to request a refund.
2. You can also request a refund from Sideline by reaching out to our support department and providing the following information: 
   • Copy of your Google Play receipt that shows your subscription purchase
   • Order Number for the purchase 
   • Order Numbers should be in the format: GPA.1234-5678-9123-45678

If you have any questions, please submit a request.

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To cancel your Pro subscription on your iPhone, you will have to do so from within the app store. Please see below for further instructions.

To cancel your Sideline Pro subscription:

1. Open your device Settings.
2. Tap on your name, then tap Subscriptions.
3. Tap the subscription that you want to manage.
4. Choose a different subscription or tap Cancel Subscription.

If you don't see "Subscriptions" in the Settings app, follow these steps:

1. 1. Tap iTunes & Apple Store instead.
   2. Tap your Apple ID (which is usually your email address).
   3. Tap View Apple ID.
   4. Sign in, scroll down to Subscriptions, then tap Subscriptions.
   5. Tap Sideline Pro.
   6. Tap Cancel Subscription.

Please Note: You will still have access to your subscription for the remainder of your billing period.

To request a refund:

Sideline does not have the ability to process refunds since all purchases are strictly handled & processed through the iTunes store. To request a refund through Apple, follow the steps below:

1. Go to Apple's Subscription Refund page. 
2. Sign in with your Apple ID and password.
3. If you see the 'Report' or Report a 'Problem' button next to the item that you want to request a refund for, click it.
4. Follow the instructions on the page to choose the reason why you want a refund.
5. Submit your request.

If you have any questions, please submit a request.

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