Sideline PRO for iOS

Getting Started

• How do I sign up for Sideline Pro?
• What is Sideline Pro?
• Sideline Pro Pricing
• How to access and edit templates with Sideline Pro

FAQs

• Sideline Pro FAQs

Managing your Subscription

• How do I change my Team Number account to Sideline Pro?
• How to change your Enterprise account to a Sideline Pro account

Troubleshooting help with Sideline Pro

• (Pro) Why can't I import a contact from my iPhone contacts?
• (Pro) Why are my iPhone contacts not displayed in my Sideline Contacts?
• (Pro) Why is the Contact Panel not populating after a call?
• (Pro) Why can't I send a Shortcut to a contact?

Shortcuts

• (Pro) Shortcuts FAQs
• (Pro) How to set up, create, edit and delete Shortcuts
• (Pro) How to use Shortcuts

Contact Panel

• (Pro) How to add/approve the contact name in the Contact Panel
• (Pro) How to dismiss/exit the Contact Panel
• (Pro) How to populate & dismiss the Contact Panel
• (Pro) What is the Contact Panel?
• (Pro) Can I trigger the Contact Panel at any time?

Broadcast

• (Pro) How to set up, edit and send Broadcast messages
• (Pro) Broadcast FAQs

Contacts

• (Pro) Contacts FAQs
• How do Sideline Pro Contacts work?
• (Pro) How to import, create, edit and delete Contacts
• How are my Sideline Pro Contacts displayed in the address book?
• (Pro) How to add a new phone number to an existing Sideline Contact
• (Pro) Why can't I see my Sideline Pro Contacts in Sideline Web Messaging?

Reminders

• (Pro) Reminder FAQs
• (Pro) Setting up & using Reminders
• (Pro) How do I know if a customer confirmed my Reminder?
• (Pro) Trouble linking your iOS calendar?

Number ID

• (Pro) Number ID Feature
• (Pro) How does Sideline suggest a name based on an unknown phone number?

Notes

• (Pro) Benefits of the Notes Feature
• (Pro) How do I add a Note to a Contact?
• (Pro) Notes FAQs