Note: If your account is blocked/restricted and you'd like to submit your account details for our Support team to review, please fill out the form HERE.
To unblock a contact, simply send them a message and that wil remove the block instantly
The Sideline app does not include a list of all blocked numbers. If you can't remember the blocked phone number, please contact us by submitting a request below.
Please include the following information in your email so we can verify your account:
- Sideline number
- Registered number (mobile number used with your account)
- An approximate date/time block was placed on that number
If a Sideline user has accidentally blocked you, they must contact our support department and confirm they want the block lifted. We will provide your contact with instructions for removing the block.
Note: Once a block has been set, any messages with that contact cannot be recovered by you or Sideline Support.
If you need assistance with unblocking a contact or have any questions, please submit a request.
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