To unblock a contact, all you have to do is send that person a message and the block will immediately be removed.
If you can't remember your contact's phone number, please reach out to us and we'd be happy to help.
Please also make sure to include the following information in your email so we can verify your account:
- Sideline number
- Registered number
- Approximate date/time block was placed on that number
If your Sideline contact has accidentally blocked you, then they will have to contact our support department and confirm they wish to have the block lifted. We will provide your contact with instructions on how to lift the block.
Please note: once a block has been placed any messages with that contact cannot be recovered, unfortunately.
If you need assistance with unblocking a contact or have any questions, please submit a request.