How can I manage my Personal Information?

Pinger is committed to protecting and giving you control over your data and personal information. For an in-depth look at how Pinger manages your information, please refer to our Privacy Policy / Privacy Notice.

United States (U.S.) and Canadian Residents:

What information is collected on me?

Personal information that is collected and used by Pinger can be found outlined under ”Privacy Notice for California Residents.”

What personal information do you share/sell?

We never share your personal data or serve ads since Sideline requires a paid subscription and is not supported by advertising. 

How do I opt out of the sale of my personal information?

We don’t sell your personal information, therefore, there’s no need for you to opt-out of the sale of your personal information.

How can I access my personal data?

You can make a request for a copy of your personal information by logging into your Sideline account using this link: Access My Personal Information. 

Once logged in select "Access My Information" and follow the prompts.

Please note:

• The results are typically returned via email within 72 hours or less, however, for long-time users or high-use accounts with a high level of communication history, the results may take up to 1 week to deliver. 
• You can only make this request twice within a 12 month period.
• You cannot request a copy of your personal data if your account was deleted. Only active accounts can request information. 

More information can be found in this article: Retrieving conversation or message history

How can I delete my personal data?

You can make a request to delete your personal information by logging into your Sideline account using this link: Delete My Personal Information. 

Once logged in select "Delete My Information" and follow the prompts. 

Once you have completed the process your personal information will be deleted in accordance with our internal policies and applicable laws.

I am a California resident, what are my rights?

Under the California Consumer Privacy Act of 2018 (CCPA), several privacy rights apply to you and can be found outlined in our Privacy Policy / Privacy Notice. Pinger has applied these rights to all US and Canadian residents that use our applications, regardless if they reside in California or not.

I am under 16 years old what are my rights?

Sideline is not intended for children under the age of 16.

Anyone under the age of 16 using Sideline is doing so against Sideline’s Terms of Service and should immediately cease further use. All questions related to this policy can be emailed to SLPrivacy@sideline.com. 

European Union (EU) /International Residents

I reside in the European Union/outside the U.S. or Canada, what are my rights?

Sideline is for U.S. and Canadian residents only.

Anyone using Sideline that resides outside the U.S. or Canada is doing so against Sideline’s Terms of Service and should immediately cease further use. All questions related to this policy can be emailed to SLPrivacy@sideline.com.