To save you some time from having to submit a request to our support team, you can now close your account in a few easy steps. Simply do it yourself from within the app.
--Tab 1 Start--
If you're on Android OS version 3.44.x or later, please follow the instructions below to close your Sideline account:
- Visit Sideline Settings
- Scroll & tap Get Help
- Click Close account
- Important: If you are having any trouble with the app, contact our support team before deactivating. If you are not having trouble, and you still want to close your account, tap Continue to Close Account
- Finally, choose a reason for wanting to deactivate your account, and confirm your deactivation by tapping Close Account one last time
Please Note: Uninstalling the app will not close/deactivate your account. You will need to follow the steps above to make sure your account is removed.
If you need further assistance, please submit a request.
--Tab 1 End--
--Tab 2 Start--
- Visit Sideline Settings
- Scroll & tap Support
- Click on Close account
- Important: If you are having any trouble with the app, contact our support team before deactivating. If you are not having trouble, and you still want to deactivate your account, tap Continue to Close Account
- Finally, choose a reason for wanting to deactivate your account, and confirm your deactivation by tapping 'Close Account' one last time
Please note: Simply uninstalling the app will not delete your account. You will need to follow the steps above to make sure your account is removed/closed.
If you need further assistance, please submit a request.
--Tab 2 End--
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