We understand that there may be instances where you want to request a refund on your Sideline subscription. If you are requesting a refund, please first double-check that you have successfully closed your account and canceled your subscription to prevent further charges.
After you've canceled your subscription, please view the refund information below that pertains to your device.
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After you have closed your account, you can request a refund by:
- Visiting Google's website and following the instructions on how to request a refund
- You can also request a refund from Sideline by reaching out to our support department and provide the following information:
- Copy of your Google Play receipt that shows your subscription purchase
- Order Number for the purchase
- Order Numbers should be in the format: GPA.1234-5678-9123-45678
If you have further questions or need assistance, please submit a request.
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At Sideline Support, we want to ensure your satisfaction. However, please note that we are unable to process refunds for iOS customers as all transactions are handled exclusively by the Apple/iTunes store. Therefore, if you need a refund for a Sideline subscription, we kindly ask you to reach out to Apple for assistance.
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