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  • Index Status:
  1. Sideline Support
  2. Managing your Subscription

Managing your Subscription

For all billing, payment, and changes to your account.

Account

  • Sideline Pro to Index FAQs
  • Account Access Issue Detected
  • Where did Sideline Pro go?
  • What is Index?
  • How do I change my password?
  • How to unsubscribe from marketing notifications
See all 7 articles

Subscription

  • How to upgrade to Index
  • My subscription didn't renew, how do I proceed?
  • Can I restore my old subscription pricing?
  • What happens to my Sideline subscription if I switch devices?
  • Can I add my Sideline number to a 411 business directory?
  • Can I use Sideline after I canceled my subscription?
See all 7 articles

Billing

  • How do I update my payment method?
  • Can I add a business card for payment?
  • Can I pay my bill directly?
  • Why have I been charged twice for Sideline?
  • Will I still be charged after closing my account?
  • How will a Sideline charge show on my credit card statement?
See all 9 articles

Cancellation and Refunds

  • How to cancel your subscription
  • Can I cancel my subscription at any time?
  • Can I get a refund?
  • What happens to my account when I cancel my subscription?
  • Port Out Resources
  • How do I delete my account?
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