Your monthly or annual plan includes complete access to all of the following features and benefits.
- No Ads – Removing advertising from our app makes Sideline faster, more reliable, and improves the overall experience.
- No Number Expiration - As a subscriber, your number is all yours no matter how you choose to use it.
- VoIP Calling* – Toggle between Wi-Fi and mobile carrier networks to connect calls. This is handy if one signal is weaker or you don’t want to use your carrier minutes.
- Voicemail-to-Text* – Get your voicemails transcribed and sent as a text message so you can conveniently read them on-the-go.
- Auto-Reply – Send an automated text or picture messages anytime you miss a call so you can be responsive, even when you’re busy.
- Team Number – Add a single Sideline number to multiple devices so your team members can all call, text, and respond simultaneously.
- Premium Support – Our team is always here for you. If you need anything, one of our friendly support members will be happy to help.
- New Interface – As we transition to a paid service, we’ll be simplifying and improving our app design so it’s more intuitive and a little easier on the eyes.
- Web Messaging – Access your Sideline number online from your desktop to send texts from a bigger keyboard.
- No Contracts. Cancel Anytime – You can easily manage or cancel your subscription whenever you want. Read the terms below or click here to learn how to cancel a subscription >
*to check your eligibility, reach out to our Support team for further assistance.
Please note: Sideline is designed to be used as a second number for your mobile device and relies on your mobile service for managing communications. Therefore, you will need to use your Carrier cell phone number when registering for your account. Using a Voice over Internet Protocol (VoIP) number, or a number not associated with your device, will result in the inability to register for an account and an inferior experience as Sideline is not designed for that use case.
If you have any questions about these subscriptions, or experience any issues along the way, let us know! Our Support team will be happy to help.
Data and internet connection are still required for general functionality. "Using your carrier network," makes call quality more reliable than calls over VoIP or Wi-Fi.
iOS Terms – The required Sideline subscription is $9.99/month or $99.99/year. This subscription and other optional in-app subscriptions are automatically billed monthly or annually to your iTunes Account and auto-renew, unless you turn off auto-renew at least 24-hours before the end of the current period. Payments are charged to your iTunes account upon confirmation of purchase. You can turn off auto-renew or manage subscriptions in your iTunes & App Store account settings. Cancellations take effect at the end of the active subscription period. Any unused portion of a free trial period is forfeited when purchasing a subscription.
Note: You could see a payment authorization up to 72 hours before your current subscription or free trial expires. For more information, please visit Google Play's help center article on subscriptions.
I need help renewing my subscription
My subscription will not renew and I was charged yesterday for it
Hi there, thanks for leaving us a comment! Sideline will auto-renew at the end of each month/year depending on which subscription you chose. If you cancelled before the auto-renew date, you will need to resubscribe if you wish to continue using Sideline.
Maria, I see that you already submitted a support request to us. I will have the agent you're working with follow up with you :)
Creeper Crash, I'm sorry to hear this happened. I've gone ahead and opened up a support request for you so we can look into this issue. Please make sure to check your Spam folder just in case! We hope to hear back from you soon.
I need help renewing my account. It keep saying it has expired. Thanks
Article is closed for comments.