We're sorry to hear that your subscription failed to renew. The app store may have had trouble processing your payment for a few potential reasons:
- Expired card
- Insufficient funds
- The subscription was canceled before the next billing period
Next Steps: You will need to re-subscribe in order to continue using Sideline.
FYI: If you lost your previous subscription pricing, please visit Can I restore my old subscription pricing? for details.
If you determine the payment method you have on file with the app store caused the issue, please update your payment information by following the steps in this article: 'How do I update my payment method?
Once you've updated your method of payment, please return to Sideline and try your purchase again.
Here's how: Sideline > Settings > Sideline Subscription > Select Desired Plan.
Questions? submit a request.
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