Note: This article applies to Sideline individual & Team Number accounts only.
Did you originally sign up for a monthly subscription and you would like to upgrade to a semi-annual (6-month plan) or yearly subscription or vice versa? If so, you can most certainly update your subscription.
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To update your Android subscription plan:
- Sideline Settings.
- Tap Subscription.
- Your current subscription will be displayed at the top, including your auto-renewal date.
- From there, select the new plan you want.
- Tap Update Plan.
- Select Subscribe from Google Play to confirm your new plan.
Note: If you are switching to an annual subscription (from a 1-month or 6-month subscription) you will be charged by Google immediately. This change will be reflected in your app store account and Settings (under subscription).
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To update your iOS subscription plan:
- Sideline Settings.
- Tap Subscription.
- Your current subscription will be displayed at the top, including your auto-renewal date.
- From there, select the new plan you want.
- Tap Update Plan.
- Confirm your selection with the side button.
To avoid being double-charged (charged for your new & existing subscription):
Do not subscribe to the new subscription period until the date on which your canceled subscription expires (won't be auto-renewing)
Example: If you cancel on April 1st, but your subscription renewal date is monthly on the 15th, then you should only re-subscribe starting on the 15th.
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If you have further questions in regards to your active subscriptions, please contact your iTunes or Google Play app store, or reach out to our support team by submitting a request.
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