I subscribed but cannot use my account

If you have already paid, but do not see any active subscriptions in your settings OR are unable to use the service, this could be caused by a couple reasons:

• You removed and reinstalled Sideline
• You changed devices

If you're an iOS user, your first step is to restore your purchases. This will re-sync any previous Sideline purchases you've made through iTunes.

If you are an Android user, and are unable to use your account after subscribing, please let us know!

• Chat with us
• Text us: (408) 444-9124
• Email us: support@sideline.com