How to set up 'Auto-Reply to Texts' in Sideline

This article is for help with setting-up auto-reply within the Sideline app only. If you need more information on auto-reply for iPhone, please visit Apple Support. 

What is Auto-Reply to texts?

Auto-Reply is a feature within Sideline that will automatically respond to incoming texts with a custom response when you are unavailable.

This is beneficial because it shows your friends, family, and/or customers know that you've received their text and will get back to them shortly. 

To enable Auto-Reply for text messages:

1. Sideline Settings
2. Scroll and tap 'Auto-Reply to Texts' 
3. Tap the switch to enable (the switch will turn green when enabled)

Note: When you enable Auto-Reply initially, it will be set to the default response '- Sent from Sideline', but you have the option to delete that & customize your response (seen below).

To create a custom Auto-Reply:

1. Follow steps 1-3 above
2. Tap 'Add a Custom Reply'
3. Type in your Auto-Reply title, your auto-response, and add a business logo (optional)
   • Note: You are allowed a maximum of 160 characters in your response
4. Tap 'Save' once you are satisfied with your custom response
5. Ensure the custom response displays a green checkmark (this shows that you currently have this response enabled with Auto-Reply for texts)

Please Note: 

• The auto-response will be displayed as a message within the conversations where you received an incoming text after Auto-Reply was enabled.
• You will also see the title of the Auto-Reply in Sideline Settings to the right of the feature to show which custom response is currently set.