How do I update my email address?

If you need to change the email associated with your Sideline account, you can easily do so via Sideline mobile or Web. Below you'll find instructions for both. 

Via the Sideline app:

1. Log into Sideline mobile. (If currently logged out.)
2. Tap Settings.
3. Tap Account Info.
4. Tap your email.
5. Delete your old email.
6. Input your new email address.
7. Tap the "Update" button.
8. View your email inbox and open the message from Index. It will contain a verification code.
9. Return back to the app and enter the verification code, then tap Continue.
10. A green checkmark next to your email indicates that your new email is now verified.

Via Sideline Web (desktop):

1. Log into Sideline Web.
2. At the top-right corner, click your Sideline number.
3. Click Account Settings.
4. Enter your new email.
5. Click
6. A pop-up message will display informing you that we just sent a verification email to your new email address. 
7. Locate the email with the subject line "Verify your email" > open it.
8. Tap the Verify My Email button to verify the email for your Sideline account.

Note: It is important to verify your new email at this time should you ever forget your password and need help resetting it in the future.

Additional Resources: 

• Why should I verify my email address?
• How do I verify my email address?

If you are having trouble changing your email address or need help with verifying your account, submit a request.