How call forwarding works with Sideline

You have the ability to forward calls from an outside line to your Sideline number. For example, if you have one of the following: 

• Phone at your work desk (landline)
• Separate work cell phone

You can forward the incoming calls on that line TO Sideline.

To forward calls to your Sideline number:

1. Place a call from your desk phone to *72 + your Sideline number
2. Make the selection to turn on call forwarding from the pop-up message

Now when you receive a call intended for your desk phone, they'll be routed to your Sideline number.

FYI: There is currently no limit on the number of outside lines you can forward to Sideline.

Call Forwarding limitations: 

• Calls from your previous Sideline number cannot be forwarded to your new Sideline number.
• The 'Auto-Reply to Calls' feature will not work with call forwarding.
• You cannot forward calls from your device's registered phone number to Sideline. 
• SMS/text message forwarding is not supported. 

To disable Call Forwarding:

When you need to stop calls from being forwarded to your Sideline number:

1. From the phone you've enabled call forwarding on, dial *73 to deactivate.

If you have any questions, please submit a request.