When receiving or placing a call, you may notice that the number appears as an out-of-state number.
What is a Sideline Pilot number?
The Sideline pilot number is the number that we use to connect your calls. You can also find this within your device's contact list as "Sideline Call". This contact is where the Sideline Pilot numbers used for inbound and outbound calls are stored. When an inbound call comes in, it will ring through this contact.
Please Note: It is very important that you do not delete this contact!
If the contact is deleted, it will reappear once you receive or place a call through Sideline as it is required for the app to work!
If you're receiving a call and you're not sure who is calling, you can go ahead and check in your inbox. The contact information will be displayed there.
If you have any questions about this, please reach out to us, and we'd be happy to help!