If you see a red ! next to your message and when clicked, see the "Double-Check That Number. Make sure you entered a valid phone number and try again" error message, that may indicate that the number you are trying to send the message to is:
- Not on the list of countries that we currently support sending messages to. (List seen below)
- A number that can't receive text messages. (Shortcodes/verification numbers, landlines.)
- An invalid number.
Note: Sideline supports text messages (SMS) to numbers with +1 (North America) and + 5 (South America) country codes, and picture/video messages (MMS) with +1 only.
List of Countries that you can send text messages to:
| Anguilla | Dominica | Peru |
| Antigua | Ecuador | Puerto Rico |
| Argentina | El Salvador | Saint Kitts and Nevis |
| Bahamas | Grenada | Saint Lucia |
| Barbados | Guatemala | Surinam |
| Belize | Guyana | Trinidad and Tobago |
| Bermuda | Honduras | Turks and Caicos Islands |
| British Virgin Islands | Mexico | Uruguay |
| Canada | Montserrat | Venezuela |
| Cayman Islands | Netherlands Antilles | |
| Chile | Nicaragua | |
| Colombia | Panama | |
| Costa Rica | Paraguay |
If you have questions about the information above or are still experiencing difficulty sending messages, let us know. Submit a request, chat with us, or text us with the phone number in question.
Questions? Submit a request
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