Permissions - Why are they required?

Enabling device permissions are necessary for Sideline to function properly and to optimize your use of the application for your personal and/or business needs.

To enable permissions within Sideline:

1. Go to your Sideline Settings
2. Under "General" choose "Get Help"
3. Choose "Manage Permissions"
4. Tap the slide to enable permission

Below you will find more information on the various permissions that are required when you use Sideline: 

1. Contact Permission
2. Microphone Permission
3. Phone Permission 
4. Storage Permission
5. Camera Permission
6. Photo Permission
7. Notification Permission

CONTACT PERMISSION

Allow Sideline to access your contacts?" is the prompt for contact permissions. With this permission disabled, Sideline can't access contacts, thus you won't know who is calling/texting you and you will be unable to sync your contacts, save a phone number or edit contact info. 

Note: This permission is strictly for functional purposes. We never access or share this info in the background.

MICROPHONE PERMISSION

Sideline needs permission to access your microphone to make/receive phone calls, set custom voicemail greetings and record videos. 

The term "record audio" is used when asking for microphone access. 

Note: Don't worry, we do not actually record anything! 

PHONE PERMISSION

Enabling Phone permissions are crucial to the core function of Sideline.

"Allow Sideline to make and manage phone calls?" is the prompt for phone permissions. With this permission disabled, Sideline cannot make and receive calls and thus your 2nd number will not function properly. 

Note: We never access your phone in the background.

STORAGE PERMISSION

"Allow Sideline to access photos, media, and files on your device?" is the prompt for storage permissions. 

To save pictures, videos, or ringtones on your device, Sideline needs access to your device storage.

CAMERA PERMISSION (iOS)

Sideline needs access to your camera so that you can send pictures or videos within the app.

PHOTO PERMISSION (iOS)

Photo permission is required when sending picture messages through Sideline. 

NOTIFICATION PERMISSION

Sideline needs notifications enabled in order to alert you when you've received calls, texts or a voicemail.    

If you have any further questions, please submit a request.